H Coates & Son produce a regular newsletter the
'Coates Clarion' which details all of the latest news.
Below are some of the min fetaures from our latest version of this newsletter
and you can download a pdf version, to print out, to the left.
H Coates & Son Butchers has lined up a "Summer Eating Spectacular" over the
coming months. Rain or shine, it's being billed an outdoor and indoor extravaganza of fantastic
food that can either be oven-cooked, grilled or barbecued if the weather's right.
Look out for the special "Summer Eating" ticketed products in both shops. Summer Eating at Coates Butchers - see our special 2-page tear-off and keep supplement
in this issue of Coates Clarion.
WE MAKE
BRITAIN
'S BEST BEEF BURGER
Coates Butchers' beef burger best at National BBQ Championships Britain
's best beef burger comes from H Coates & Son Butchers. The business clinched the individual beef burger product title at the 2006 Guild
of Q Butchers National Barbecue Championships and Product Evaluation in Chepstow,
South Wales
. The championship-winning product, also awarded gold at the contest, was Coates'
Mexican Burger, made of prime mincemeat, red and green chillies, fresh onion and
a touch of cumin. "It's a burger that bites back!" said delighted business owner Harry Coates,
who was present to support his title-winning four-strong team, comprising butchers
Ivan Lowther, John Green, Jason Kane and Brian Bonarius. H Coates & Son also landed a hat-trick of silver awards with its herb lamb
sausage, pork rump with black pepper sauce, and Hawaian turkey kebab. All award-winning entries are on sale at the business's two shops as part of
a comprehensive 2006 "Summer Eating" products portfolio. Thirteen teams of Q butchers from across the country competed in the championships,
with products judged by a panel headed by award-winning chef and television food
presenter Franco Taruschio. Harry reports that following the championship-winning success, there's been a
beef burger boom at both shops. "We’ve been inundated by demand for the country’s best burger and expect sales
to rise even further as the 2006 barbecue season gets into full swing,” he added
Awards windfall for Coates Butchers
H Coates & Son Butchers landed an eight-strong awards windfall - including
four golds and an overall national championship success - in the annual Guild
of Q Butchers "Smithfield Awards" product evaluation. Coates Butchers clinched gold for its traditional pork sausage, herbed lamb sausage,
honey roast bacon loin, and family steak pie, silver for pork & black pudding
sausage and minced beef & onion pie, plus bronze for chicken royale. The family steak pie, produced in the bakery at Coxhoe, then went on to scoop
the English Beef and Lamb Executive's award for the best pies and bakery product
. The Smithfield Awards are among the most prestigious in the meat industry, with
products subjected to detailed assessment and sampling by a panel of independent
judges. They were presented to owner Harry Coates and General manager Ivan Lowther
at a ceremony in Butchers Hall,
London
, by celebrity chef Nick Nairn.
H Coates & Son Butchers landed an eight-strong awards windfall - including
four golds and an overall national championship success - in the annual Guild
of Q Butchers "Smithfield Awards" product evaluation. Coates Butchers clinched gold for its traditional pork sausage, herbed lamb sausage,
honey roast bacon loin, and family steak pie, silver for pork & black pudding
sausage and minced beef & onion pie, plus bronze for chicken royale. The family steak pie, produced in the bakery at Coxhoe, then went on to scoop
the English Beef and Lamb Executive's award for the best pies and bakery product
. The Smithfield Awards are among the most prestigious in the meat industry, with
products subjected to detailed assessment and sampling by a panel of independent
judges. They were presented to owner Harry Coates and General manager Ivan Lowther
at a ceremony in Butchers Hall,
London
, by celebrity chef Nick Nairn.
H Coates & Son Butchers landed an eight-strong awards windfall - including
four golds and an overall national championship success - in the annual Guild
of Q Butchers "Smithfield Awards" product evaluation. Coates Butchers clinched gold for its traditional pork sausage, herbed lamb sausage,
honey roast bacon loin, and family steak pie, silver for pork & black pudding
sausage and minced beef & onion pie, plus bronze for chicken royale. The family steak pie, produced in the bakery at Coxhoe, then went on to scoop
the English Beef and Lamb Executive's award for the best pies and bakery product
. The Smithfield Awards are among the most prestigious in the meat industry, with
products subjected to detailed assessment and sampling by a panel of independent
judges. They were presented to owner Harry Coates and General manager Ivan Lowther
at a ceremony in Butchers Hall,
London
, by celebrity chef Nick Nairn.
Harry Coates said: "As a member of the Guild of Q Butchers, we aspire to the
highest standards in the trade and to win a Smithfield Award is a tremendous honour.
We were thrilled to do so well in the 2005 product evaluation and our customers
can look forward in 2006 to enjoying many of these award-winning products."
Over 300 entries from Q butchers all over
Britain
were judged for the Smithfield Awards, which were sponsored by EBLEX - the English
Beef and Lamb Executive - and food chain suppliers Dalziel. The products were
assessed at the Meat Technology Department at
Thomas
Danby
College
,
Leeds
.
H Coates & Son also scooped four gold medals and a brace of overall championship
wins at a major product evaluation event in the north-east.
At the British Pig Executive (BPEX) regional roadshow for butchers, held in Stockton-on-Tees,
Coates Butchers struck gold with two sausage entries, herbed lamb, and pork &
black pudding, and two brand-new ready meals - lamb hotpot and beef cobbler.
In addition, the beef dish, a casserole topped with savoury cheese scones, was
chosen as the overall champion ready meal, while the herbed lamb sausage was voted
champion in the beef or lamb sausage category.
COATES TRIO REAP KEY CASH FOR CHARITY
Coates Butchers' Ivan Lowther, Michael Snowball and Norma Lowther have helped
raise over £3,000 for charity.
All three have attended a "Key Employee Programme" run by
Durham
Business
School
, where teams were handed a tenner and tasked with using their initiative to
raise as much cash as possible for a worthy cause.
Ivan's team put down a deposit on a luxury hamper, which went on to realise £800
for Children in Need.
Next up were Norma and Michael, whose team placed a deposit on a venue for a
charity bash featuring live entertainment, which netted a few pence short of £2,265
for Macmillan Cancer Relief - a superb result.
All three said they had benefited significantly by going on the programme. "It
gave us a good knowledge of how business works and how different people can work
together, which is obviously important in a business like ours," they said.
Commenting on the achievement of both teams.
Durham
Business
School
's Jeremy Wright said" It's dead good, isn't it!
Germany
gets a true taste of Caotes' finest sizzlers!
Award-winning sausages from H Coates & Son have strengthened links with Frankfurter-loving
Germans!
the region's educational and cultural links with
Germany
were fortified after the business's Coxhoe shop donated several of Coates' Great
British banger ranges for a historic trip to Alpen. The sizzling sausages idea came about when a party of children and teachers from
Trimdon St. William's RC School and
Trimdon
Junior
School
left Coxhoe for a cultural exchange visit funded by the British Council.
To pass on a true taste of the north-east, the party decided to take traditional
regional fare - namely Coates Butchers' famous sausages - as a present to be handed
over at a civic reception hosted by the Mayor of Alpen, Burgomeister Thomas Ahls.
A mixture of traditional pork, pork and black pudding, pork and Royal Venision,
and
Cumberland
sausages were presented by St. William's headteacher Sheila Doherty, together
with a copy of the latest edition of H Coates & Son's customer newsletter
"Coates Clarion."
She commented afterwards: "Burgomeister Ahls was delighted with his gift and
said he looked forward to sampling the English sausages. He also wished the delegates'
visit well and said he looked forward to further developments in the cultural
evolution of our various traditions." H Coates & Son also donated its equally renowned pies and sausage rolls to
sustain the travellers on their journey. They were enjoyed by the party as they
explored
Delft
and
Gouda
en route to Alpen. Mrs Doherty added: "We enjoy Coates' fare and are grateful to owner Harry Coates
for his generous donation."
Harry Coates added: "We are great believers in promoting business-education partnerships
at every opportunity and were more than happy to support this extremely worthwhile
international cultural exchange initiative. If there's a next time, we'll make
sure we send over some of our award-winning burgers for the Burgomeister!"
Coates butchers land awards coup
Two high-flyers Coates butchers have both gained one of the highest qualifications
in the industry sector.
Two high-flyers Coates butchers have both gained one of the highest qualifications
in the industry sector.
Coates butchers land awards coup
Two high-flyers Coates butchers have both gained one of the highest qualifications
in the industry sector.
Ivan Lowther and Jason Kane have been awarded the prestigious Meat Training Council's
Level 3 qualification in Supervisory Management.
Training was conducted in-house by Peter Burke, Butchery NVQ Assessor with Sunderland-based
PSB Training, the only Meat Training Council-approved provider in the northern
area. Support funding was provided by the North-East Food & Drink Network.
Peter said: "These qualifications are rarely awarded, so this really is something
special. Harry Coates places a great deal of emphasis on training and upskilling
all his staff in order to achieve continuous improvement of both the workforce
and the business in general."
David Grailey, chief executive of the Meat Training Council, commented: "It is
a major achievement and demonstrates a serious commitment to staff development
on the part of Coates Butchers. This should be fully recognised because while
many people have trained staff, Coates has obviously gone one step further and
this in itself will do a great deal to enhance customer confidence in the business.
"For H Coates & Son to help its staff so much with their own personal development
is highly commendable. There is a national skills shortage in the meat industry
for good young butchers, yet it is an industry that does reward hard work and
talent, as clearly demonstrated by Coates Butchers and its high achievers.
"It can be held up as a shining example of best practice to other butchers across
the country as the industry attempts to plug the skills gap by going out into
schools in a bid to attract keen young people and identify the potential butcher
stars of the future."
HIGH ON HYGIENE TRAINING
Coates Butchers remains well on track for every single member of staff to gain
the Intermediate Food Hygiene Certificates. Most already have, while others will
get there soon.
Coates Butchers remains well on track for every single member of staff to gain
the Intermediate Food Hygiene Certificates. Most already have, while others will
get there soon.
Coates Butchers remains well on track for every single member of staff to gain
the Intermediate Food Hygiene Certificates. Most already have, while others will
get there soon.
Coates Butchers remains well on track for every single member of staff to gain
the Intermediate Food Hygiene Certificates. Most already have, while others will
get there soon.
H Coates & Son is a recognised Food Hygiene Training Centre, registered by
the Chartered Institute of Environmental Health. In-house training is conducted
by Sylvia Gibbons, from
Bishop
Auckland
College
.
.
SURVEY PROVOKES SUPERB RESPONSE
A Coates Butchers customer survey, newly introduced among people chosen at random
from the business's mailing lists, has produced an overwhelming 70% response rate.
The excellent feedback has been carefully analysed by Coates' PR company Moule
Media and forwarded to Harry Coates and his management team, who will then sit
down and examine the responses in detail, with a view to acting on any feasible
suggestions.
"With the help of our customers we can only continue to improve. We warmly thank
all who responded to the survey in such magnificent numbers - and more than welcome
further feedback from our valued customers," comments Harry Coates.
The initiative also involved a free draw for a £50 Coates Meat Voucher. The winner
will be informed direct.
GETTA PIZZA THE ACTION AT COATES!
Perfect pizzas are now on the menu at H Coates & Son Butchers.
Perfect pizzas are now on the menu at H Coates & Son Butchers.
Hand-made in the bakery at Coxhoe, the pizzas have been introduced in response
to customer demand - and already going down great guns, either to pop in the oven
and cook at home or served hot over the counter.
The 9 inch pizzas are available as follows:
Margarita
Margarita
Meat Feast
Hot & Spicy
Ham & Mushroom
Bolognaise
HOT PIZZAS TOO
Coates' fresh pizzas are also sold in the hot counters at both shops - either
as full pizzas or slices, and are proving particularly popular as a lunchtime
"special." They can also be cooked to request.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
Coates' fresh pizzas are also sold in the hot counters at both shops - either
as full pizzas or slices, and are proving particularly popular as a lunchtime
"special." They can also be cooked to request.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
HOT PIZZAS TOO
Coates' fresh pizzas are also sold in the hot counters at both shops - either
as full pizzas or slices, and are proving particularly popular as a lunchtime
"special." They can also be cooked to request.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
Coates' fresh pizzas are also sold in the hot counters at both shops - either
as full pizzas or slices, and are proving particularly popular as a lunchtime
"special." They can also be cooked to request.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
Coates' fresh pizzas are also sold in the hot counters at both shops - either
as full pizzas or slices, and are proving particularly popular as a lunchtime
"special." They can also be cooked to request.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
NEW LOOK WEBSITE A BIG HIT
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
H Coates & Son Butchers' new website is proving a big hit - quite literally,
as customers old and new increasingly go online.
The in-depth site, which is far more user-friendly, will be updated regularly.
It can be accessed at www.coatesbutchers.co.uk
CATERING FOR CUSTOMER DEMAND
Back by popular demand is Coates Butchers' Catering Service.
Back by popular demand is Coates Butchers' Catering Service.
A brand-new range of set Cold Buffet Menus, catering for any size of party, has
been prepared. There is also a facility for customers to order a buffet to individual
requirements.
Norma Lowther, who works in the bakery at Coxhoe, is heading up the Coates catering
operation. Full details will be sent out via the business's mailing lists or customers
can talk to Norma personally on 0191 377 2613.
Q GUILD FACT-FINDING TRIP
Harry Coates joined his fellow north-east members of the Guild of Q Butchers
on a fact-finding mission to
Northern Ireland
, visiting nine shops who are also members of the Elite Butchers Association
of Northern Ireland.
Harry Coates joined his fellow north-east members of the Guild of Q Butchers
on a fact-finding mission to
Northern Ireland
, visiting nine shops who are also members of the Elite Butchers Association
of Northern Ireland.
The picture left was taken at George McCartney’s premises in Moira,
County
Down
, widely recognised as the premier butcher’s shop in the Province. Harry is pictured
second from right with butchers Andrew Green, David Lishman, Brindon Addy and
Mark Turnbull.
All will be looking to introduce some of the new ideas learned on the visit into
their respective shops.
LIVE IN-SHOP RADIO
The new Durham FM radio station presented a live show direct from Coates Butchers'
Framwellgate Moor shop just before Christmas.
The new Durham FM radio station presented a live show direct from Coates Butchers'
Framwellgate Moor shop just before Christmas.
The business was also fully involved in a special promotion offering listeners
the opportunity to win a "Christmas Hamper A Day."
FANTASTIC FESTIVE FAYRE
Full details of all H Coates & Son's offerings for the 2006 festive season
will appear in the next issue of "Coates Clarion," due out in the Autumn.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
Full details of all H Coates & Son's offerings for the 2006 festive season
will appear in the next issue of "Coates Clarion," due out in the Autumn.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
FANTASTIC FESTIVE FAYRE
Full details of all H Coates & Son's offerings for the 2006 festive season
will appear in the next issue of "Coates Clarion," due out in the Autumn.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
Full details of all H Coates & Son's offerings for the 2006 festive season
will appear in the next issue of "Coates Clarion," due out in the Autumn.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
Full details of all H Coates & Son's offerings for the 2006 festive season
will appear in the next issue of "Coates Clarion," due out in the Autumn.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
ALL CHANGE AT THE TOP
A new management team has been put in place at H Coates & Son Butchers.
A new management team has been put in place at H Coates & Son Butchers.
Ivan Lowther becomes General Manager.
John Green is now Butchery Manager.
Gail Arnold and Susan Mould are Retail Shop Managers at Framwellgate Moor and
Coxhoe respectively.
Andrew Elder becomes Bakery Manager & Chef at Coxhoe.
Jason Kane is promoted to Assistant Manager at Fram.
Coxhoe's Michael Snowball is appointed Trainee Manager.
Norma Lowther is to take over the newly-created position of Catering Manager.
Owner Harry Coates said: "This restructuring of the management team not only
reflects the efforts and commitment of the people involved, but, with the full
support of other staff members, is also purpose-designed to both enhance across-the-board
efficiencies of the business and customer service levels."
UNIFORMITY RULES!
Customers may have noticed that all Coates staff are now kitted out in new uniforms,
with embroidered names and special logos.
Customers may have noticed that all Coates staff are now kitted out in new uniforms,
with embroidered names and special logos.
Wolf whistles are, of course, obligatory on your next visit!